Shipping & Returns


Shipping Guide

   

1. Locations We Ship To

qipao-dubai.com ships worldwide to nearly every country across the globe, covering North and South America, Asia, Europe, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. 


2. Shipping Method

Currently, qipao-dubai.com partners with major international shipping companies including DHL, EMS and YanWen to offer two shipping methods:

    

Delivery Method
Carrier Name
Tracking Page
 Expedited Shipping   

 www.dhl.com/en.html
 Standard Shipping

    www.ems.com.cn/english.html
 Standard Shipping


 www.yw56.com.cn/english/index-en.asp

3. Shipping Timeframe and Cost
 

Time in transit varies depending on where you're located. Delivery costs will be calculated based on the item quantity and the country delivered to. Here we’ll give you an estimate of how much it will cost for each of our different shipping methods based on the main countries where most of customers come from. Please note, this is only an estimate and actual shipping costs will be calculated at checkout.

 Expedited Shipping

 

 Country  Cost Per Item  Cost Per Additional Item  Timeframe
 All Countries  20 USD
 8 USD
 5-7 business days

 Standard Shipping


 Country  Cost Per Item  Cost +1 Item  Timeframe
 United States, Canada, United Kingdom  9 USD
 6 USD
 9-12 business days
 Australia, New Zealand  8 USD
 6 USD
 9-12 business days
 Singapore,Thailand, Taiwan  6 USD
 5 USD
 8-11 business days
 Hong Kong  4 USD
 3.5 USD
 8-11 business days
 Other Countries  Varies and calculate when checkout  9-12 business days


3.VAT and Taxes

In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information.


4. Tracking Your Order

After your order is shipped, we'll send an email of the tracking number and website where you can check where your parcel has been.


Return Policy

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the size or custom measurements that you order. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.


If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.


You may return your item by contacting Customer Service and requesting return within 7 days of receiving your order.

We accept return and will issue FULL refund under following circumstances:

1. Item not as described

2. Item is not the size you ordered

3. Item is defective

 

We accept return and DEDUCT 35% of the original payment from refund under following circumstances:

1. Item does not fit while size is correct

2. You simply don’t like the item


 

Items that cannot be returned or exchanged:

Custom made items, dyed items.


Return Note:

Please leave a paper note in your package with your order number and reason for return. You can also contact us before you return and we might be able to work out better solution for the problem. You can contact us at service-dubai@outlook.com

 

 

Refund:

We issue refund in 1-2 business days after we receive returned items.



Home My Account Shopping Cart Checkout Bookmark US
Cheongsam Australia - Buy Chinese Qipao & Cheongsam Dress from Premier Online Shop,Free Shipping & No tax ~ All World Express Shipping (3-6 Business days)!